Frequently Asked Questions
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
In the my account section you can add or update your shipping address.
You can either log into your account and track your status, if you have placed the order without signing up for an account, you will be receiving an email with tracking details to track your order.
We do not keep credit card info on file.
In New York we have a duty to charge 8.875% sales tax , anywhere outside NY there will no sales tax charge applied
We ship all over the USA.
Depending on the time of the order we ship all our order the same day and mostly same package.
We have a same day ship policy.
If you need to swap an item
Returns and Exchanges
NB MAX Pro Thermal Paste
NB MAX PRO Inquiries
Please contact me directly via phone or text at – 347-786-3867 or 845-535-1405